This privacy policy has been compiled and structured in order to better serve those who are concerned about how their personal information is being used online. Ekam Health Services is committed to protecting your private information. This privacy policy applies to www.ekamcure.com, its parents, subsidiaries and/or other affiliates, and governs data collection and usage. The privacy policy will bind all those who visit, access and/or utilise the website in any form, regardless of acting as an individual or on behalf of an entity. By using this website, you consent to the practices described in this policy.

Information We Collect

We may collect both personal and non-personal information from users in various ways:

1. Personal Information

• Name, email, phone number
• Country and city of residence
• Medical condition or reports (as voluntarily provided)
• Passport and visa details for medical travel
• Information submitted via contact forms or direct communication

2. Technical Information

• IP address, browser type, and operating system
• Device type and usage data
• Pages visited and browsing behaviour
• Cookies and tracking pixels

3. Purpose of Collection

The information collected is used for:

• Responding to medical enquiries and arranging consultations
• Coordinating treatment plans with partner hospitals and doctors
• Assisting with visa, travel, and accommodation
• Improving our website and service delivery
• Sending relevant updates and communication (only with consent)
• Fulfilling legal and contractual obligations

4. Sharing and Disclosure

We do not sell, rent, or lease your personal data. Information may be shared with:

• Accredited hospitals, doctors, and clinics for consultation or treatment planning
• Travel and logistics partners to support your medical journey
• Technology and analytics providers to maintain and improve our site
• Regulatory authorities if required by law

All shared data is protected through confidentiality agreements and used only for the intended purpose.

5. Data Security

We implement appropriate technical and organisational measures to protect personal information, including:

• Secure servers and encrypted data transmission
• Access controls and authentication measures
• Regular security audits and updates

While we aim to ensure complete security, no online transmission can be guaranteed 100% secure.

6. Use of Cookies

Cookies are used to:

• Enhance site performance and user experience
• Track visitor behaviour and improve website content
• Enable features like live chat or language preferences

Users may choose to disable cookies via browser settings, although some features may not function optimally.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and review your personal data
• Correct inaccurate or outdated information
• Request deletion of your data
• Withdraw consent or restrict processing
• File a complaint with a data protection authority

To exercise any of these rights, email us at info@ekamcure.com.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined or as required by law. When no longer needed, data is securely deleted or anonymised.

9. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices or content. We advise users to review those sites's privacy policies before providing any personal data.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from minors. If such data is identified, it will be deleted immediately upon notification.

11. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the site after such changes signifies acceptance of the revised policy.